Improve the onboarding process for new members
Legacy Studios was hitting a wall with how to streamline the process of bringing in new members.
The key to this project was informing and educating users, walking them through a “story”, and presenting the correct information at the specific points in the user journey. This is a project about story telling, through a self-driven journey – regardless of how users navigated each section or page. The UX flow ensures that every user has the same experience, and interacts with the same content. Each branch of the flow ensures that users don’t “miss” anything, while steadily moving towards the same funnel point.